Shopper Experience
Offer shoppers refunds or exchanges. Allow shoppers to print out a return shipping label and options for Omni-Channel returns experience
Returns Authorization
Offer shoppers refunds or exchanges. Allow shoppers to print out a return shipping label and options for Omni-Channel returns experience
Define conditions to shoppers depending on product rules & return types.
Review & assess returned Item to determine the discounted price based on predetermined guidelines.
Increase revenue with optimal channel disposition by Publish store front, return to stock, return to vendor, donate, recycle.
Leverage returns data to improve the products, and boost customer lifetime value.
Prevent waste from land fill and Contribute to environment sustainability.
Automate your returns process and workflows to save your team time and Improve Operational efficiency.
Gain visibility into returns, retain complete control of your workflows, and save time.
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Define rules to create Optimal disposition of returns through rules engine and classify them into Restock, Recommerce, Repair, Refurb, recovery, & recycle
Ability to create return rules to manage how customers return and exchange unwanted merchandise.
Sell returns through your own outlet channels, secondary marketplaces or DPN's B2C channel.
Connect your OMS, WMS, TMS and Logistics Service Provider applications with simple easy integrations for maximum visibility and efficiency.
Shopper’s have the ability to make changes to refunds and orders. Teams insight into entire journey and history.
Improve your teams efficiency with visibility into returns related data and insights. Products disposed in right channel and smart Inventory management.
Detailed feedback at SKU – level is available for your product teams to make immediate changes
Cost of returns available for SKU level costing to determine Product line profitability and pricing decisions.
Capture insights on Customer performance for targeted discounts or offers on future purchases and upselling.
Leverage specific return reasons including color, sizing, quality, and defects for products and their variants.
Analyze trends across Product categories
Analyze trends across Product categories.
